Terms of service
📜 TERMS OF SERVICE
Welcome to Charming Gems by Luna. By visiting our website, placing an order, or using any part of our website, you agree to the following Terms of Service. Please review these terms before making a purchase.
🛍️ ONLINE STORE TERMS
By using this website, you confirm that you are legally able to enter into a purchase agreement in your jurisdiction or have permission from a parent or legal guardian where required.
You may not use our products, website, or services for any unlawful or unauthorized purpose.
💎 PRODUCT INFORMATION
Charming Gems by Luna specializes in natural crystals, minerals, carvings, specimens, and related items. Because crystals are natural materials, each piece may contain variations including inclusions, mineral deposits, druzy pockets, fissures, fractures, pits, uneven surfaces, lines, color variations, and other natural characteristics.
We make every effort to accurately photograph, describe, measure, and weigh our products. Colors and appearance may vary slightly due to lighting, photography, individual screen settings, and the natural characteristics of each piece.
Please review all available photographs, videos, measurements, weights, descriptions, and product information before purchasing.
✨ CRYSTAL INFORMATION & DISCLAIMER
Information provided by Charming Gems by Luna regarding crystals, energy, intentions, spiritual practices, metaphysical properties, or similar topics is provided for informational and personal-interest purposes only.
Our products and content are not intended to diagnose, treat, cure, or prevent any medical or mental health condition and are not substitutes for professional medical, mental health, legal, or other professional advice.
💳 PRICING & PAYMENT
All prices are listed in U.S. dollars unless otherwise stated. Prices, promotions, discounts, and product availability may change without notice.
Payment must be successfully completed before an order will be processed. We reserve the right to refuse or cancel an order when necessary, including in cases involving suspected fraud, payment issues, pricing errors, inventory errors, or other circumstances that prevent us from fulfilling the order.
📦 SHIPPING
Customers are responsible for providing a complete and accurate shipping address at checkout.
Shipping times provided by Charming Gems by Luna or a shipping carrier are estimates and are not guaranteed delivery dates.
Once an order has been transferred to the shipping carrier, transportation and handling are outside of our control. Additional information regarding shipping, carrier delays, lost packages, transit damage, insurance claims, and other shipping matters can be found in our Shipping Policy.
🚫 RETURNS, REFUNDS & CANCELLATIONS
All sales are final except where otherwise required by law or specifically provided in our Refund & Return Policy.
Please review our Refund & Return Policy before purchasing for complete information regarding returns, exchanges, cancellations, order errors, shipping damage, and insurance claims.
📸 INTELLECTUAL PROPERTY
Unless otherwise stated, the photographs, graphics, branding, logos, written content, product descriptions, website content, and other original materials appearing on Charming Gems by Luna are owned by or licensed to Charming Gems by Luna.
Our content may not be copied, reproduced, republished, distributed, sold, or used for commercial purposes without prior written permission.
⚠️ PROHIBITED USES
You may not use our website or its content for unlawful purposes, attempt to interfere with the operation or security of the website, transmit malicious code, collect information about other users without authorization, impersonate another person, or use our content in a way that violates applicable laws or the rights of Charming Gems by Luna or others.
🌐 THIRD-PARTY SERVICES & LINKS
Our website may contain links to or integrations with third-party services, including payment processors, shipping carriers, social media platforms, and other service providers.
Charming Gems by Luna is not responsible for the content, availability, privacy practices, policies, or actions of third-party websites or services. Your use of third-party services may also be subject to their individual terms and policies.
💗 LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Charming Gems by Luna will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, products, or services.
Nothing in these Terms of Service is intended to exclude or limit rights or remedies that cannot legally be excluded or limited.
🔄 CHANGES TO THESE TERMS
We may update these Terms of Service from time to time to reflect changes to our business, website, services, policies, or applicable requirements.
The version published on our website at the time of use or purchase will be the current version.
⚖️ GOVERNING LAW
These Terms of Service and any transactions with Charming Gems by Luna are governed by applicable laws of the State of Georgia and applicable federal laws of the United States, without limiting any consumer rights that may apply under applicable law.
💌 CONTACT
Questions regarding these Terms of Service may be sent to:
Charming Gems by Luna
Email: hello@charminggemsbyluna.com
Website: charminggemsbyluna.com
💎 Thank you for supporting Charming Gems by Luna and our small business.
Love & Light